Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.
Delivery Times (United Kingdom)
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
International Shipping We currently ship to selected international destinations. Delivery times may vary between 7-14 business days depending on the destination country. Please note that customs fees or import duties may apply and are the responsibility of the customer.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on orders over £50.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery.
Lost or Damaged Parcels If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [your email] and we will resolve the issue as quickly as possible.
Contact For any shipping enquiries, please contact us at: pets2026@yahoo.com